Shipping policy

Effective Date: August 1, 2026

At Nespark, we specialize in offering physical products with clear and reliable delivery services across the United States. This policy outlines our handling times, shipping transit estimates, costs, and procedures for physical orders placed on Nespark.

Shipping Destinations

We ship physical products to physical street addresses and P.O. Boxes within the United States (including all 50 states). We do not currently ship internationally.

Order Processing Time

  • Handling Time: 1–3 business days (Monday – Friday).
  • Order Cut-Off Time: 5:00 PM EST.
  • Orders placed on weekends or U.S. federal holidays will begin processing on the next business day. Order processing includes item inspection, packing, and handing the shipment over to our delivery carriers.

Transit Time & Estimated Delivery

Once your order is processed and dispatched from our facility, delivery time depends on carrier routes:

  • Standard Transit Time: 3–7 business days.
  • Total Estimated Delivery Time: 4–10 business days from the order date (1–3 days processing + 3–7 days transit).

Note: Delivery times are estimates. Unforeseen carrier disruptions, severe weather, or incorrect shipping addresses may occasionally cause slight delays.

Shipping Rates

All applicable shipping costs are calculated and clearly displayed at checkout before you complete payment.

  • Standard US Shipping: Displayed at checkout based on package weight and destination.
  • We do not add hidden handling fees or undisclosed shipping charges after your order is submitted.

Order Tracking

Once your package leaves our facility, an automated shipping confirmation containing your tracking number and carrier link will be sent to your email address (vaneejewels65@gmail.com or the email provided at checkout). Please allow up to 24 hours for tracking details to update on the carrier system.

Address Corrections & Changes

Customers are responsible for providing a complete and accurate delivery address during checkout.

  • If you discover an error in your address, please notify us immediately at vaneejewels65@gmail.com.
  • Address updates can only be made prior to shipment dispatch. Once an order is handed over to the carrier, we cannot alter the destination address.

Delayed, Lost, or Stolen Packages

If your tracking information indicates a delay or shows that your package was delivered but you have not received it:

  1. Verify your delivery address on the order receipt.
  2. Check surrounding areas around your delivery location or inquire with neighbors.
  3. Allow up to 24 hours as some carriers mark items delivered slightly ahead of arrival.
  4. Contact customer support at vaneejewels65@gmail.com with your order number. We will work directly with the carrier to resolve lost or delayed shipments through a replacement or full refund.

Contact Us

If you have questions regarding order status, shipping procedures, or delivery updates, please reach out to our team:

  • Brand Name: Nespark
  • Email: vaneejewels65@gmail.com
  • Phone: +1 623-562-9513
  • Business Address: 12610 14th Ave SW, Burien, WA 98146, United States
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST